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  • 07/24/2011 05:32 am

    Performance used to be defined as productivity. If you were productive you were performing the job. Productivity in turn was measured by pieces, outcomes, or throughput. How many things you made, did, filed, moved, assembled, or created determined how productive you were.
    Sometimes, if you just looked like you were busy you were considered productive, and therefore a good performer.

    Not so today. In fact, productivity is only a piece of how performance is measured today.

  • 07/24/2011 05:34 am

    It’s important to understand in today’s New Reality that attitude has an impact on your business, my business, our business, and most importantly the value you bring, or don’t bring to the business.

    In the old Reality if you had a poor attitude, you were given space. People left you alone. You didn’t have to be part of the group or the team. You didn’t have to like or be liked to get the job done. “Getting along” wasn’t important or measured. The fact you were miserable and made everybody else miserable was a distant second to productivity.

  • 07/24/2011 05:36 am

    Today, it’s all about knowledge. Who has it. Who can get it. Who can use it. Knowledge of the job. Knowledge of the organization. Knowledge of the industry. Knowledge of the profession. Knowledge of the customer’s business and industry. Knowledge, knowledge, knowledge.

    Do you know your Age? A quick bit of history:

    The century before last was the Agricultural Age, the first 80 years of the last century were the Industrial Age, and the last 20-25 years have been the Information age.

    We are now in the Age of Knowledge. And it applies to all of us.

  • 01/05/2012 05:46 pm